Terms & conditions

Ilulissat Water Safari I/S


CVR: 36196459

Nuussuattaap aqq.3K

3952 Ilulissat

Telefon +299 55 43 49 & 56 07 44

Email: book@ilulissatwatersafari.com

Website: www.ilulissatwatersafari.com

Main conditions

Ilulissat Water Safari tours and events will starts by depending which tour is.

Tour agency must inform the meeting point or the pickup point.

Customers can choose their meeting point, where there want to be pickup in Ilulissat.

All prices given on the website, Facebook, twitter or via our partners is the true prices and per person. Ilulissat Water Safari does not charges fees. The only fees must added are such as the fees charged by your bank.


Ilulissat Water Safari reserves the right to cancel tours or events on these following cases:

1.Weather conditions

2.Poor ice conditions

3.Technical problems on boats

If any of these reasons cancelled your tour, Ilulissat Water Safari have right to refund the paid fee amount.

However, Ilulissat Water Safari is not responsible for other people’s costs or expenses due to cancellations or delays in the service. If the costumer chooses to cancel tour, the following rules applies:

Until 3 days before tour begin all bookings are fully refunded

Less than 3 days before tour begins, 50% of the Price will be refund

Less than 2 days before tour begins, 25% of the Price will be refund

Less than 24 hours before tour begins, the payment is not refundable.


Due to your journey to Ilulissat, Ilulissat Water safari will not take a responsibility if the flight or ship delayed, so it is the customers or tour operators’ responsibility to contact Ilulissat Water Safari to cancel or changing the excursion time.

If Ilulissat Water Safari selects and cancel from our service, you can either get a refund 100% or accept an alternative from us of equivalent or similar product and price, if one is available. Ilulissat Water Safari will always refund the difference in price if the alternative is of a lower standard and price.


You can book your excursion by sending us mail to book@ilulissatwatersafari.com or through our Facebook site. Write your name, address, mobile number and mail address, so we can always contact you if there any changes or cancelations.


Ilulissat Water Safari is not responsible for any loss, injury or damage sustained by participants incurred due to delay, natural disasters, personal belongings and accidents.

Ilulissat Water Safari required participant to have full travel Insurance, which cover these cases before leaving the native country.

Prices and payment

All prices are valid to December 2017 and quoted in Danish krone, the Danish krone is the official currency of Denmark and Greenland.

You will receive payment information by e-mail and you have 3 working days to pay for your booking. Please read carefully condition about cancellation.

Call us now to book

Karl +299 56 07 44

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